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wesgibbs/1_webhook_post.json

Last active November 17, 2015 19:21
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Help Scout Webhook modifiedAt parameter
Raw
1_webhook_post.json
{
"id": 139960307,
"folderId": 504966,
"type": "email",
"isDraft": false,
"number": 2934,
"owner": null,
"mailbox": {
"id": 45263,
"name": "Dev Inbox"
},
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"type": "customer"
},
"threadCount": 2,
"status": "closed",
"subject": "Test Conversation",
"preview": "Message 2",
"createdBy": {
"id": 71696,
"firstName": "Happy",
"lastName": "SupportAgent",
"email": "foo@bar.com",
"type": "user"
},
"createdAt": "2015-11-17T19:04:48Z",
"modifiedAt": "2015-11-17T19:04:48Z",
"closedAt": "2015-11-17T19:06:32Z",
"closedBy": {
"id": 80115,
"firstName": "Happy",
"lastName": "Pharmacist",
"email": "bar@foo.com",
"type": "user"
},
"source": {
"type": "web",
"via": "user"
},
"cc": null,
"bcc": null,
"tags": null,
"threads": [
{
"id": 361428502,
"assignedTo": null,
"status": "closed",
"createdAt": "2015-11-17T19:06:32Z",
"createdBy": {
"id": 80115,
"firstName": "Happy",
"lastName": "Pharmacist",
"email": "bar@foo.com",
"type": "user"
},
"source": {
"type": "api",
"via": "user"
},
"actionType": null,
"actionSourceId": 0,
"fromMailbox": null,
"type": "message",
"state": "published",
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"type": "customer"
},
"body": "Message 2",
"to": null,
"cc": null,
"bcc": null,
"attachments": null
},
{
"id": 361425886,
"assignedTo": null,
"status": "closed",
"createdAt": "2015-11-17T19:04:48Z",
"createdBy": {
"id": 71696,
"firstName": "Happy",
"lastName": "SupportAgent",
"email": "foo@bar.com",
"type": "user"
},
"source": {
"type": "web",
"via": "user"
},
"actionType": null,
"actionSourceId": 0,
"fromMailbox": null,
"type": "message",
"state": "published",
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"type": "customer"
},
"body": "Message 1",
"to": null,
"cc": null,
"bcc": null,
"attachments": null
}
],
"format": "json",
"controller": "help_scout/webhooks",
"action": "perform",
"webhook": {
"id": 139960307,
"folderId": 504966,
"type": "email",
"isDraft": false,
"number": 2934,
"owner": null,
"mailbox": {
"id": 45263,
"name": "Dev Inbox"
},
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"type": "customer"
},
"threadCount": 2,
"status": "closed",
"subject": "Test Conversation",
"preview": "Message 2",
"createdBy": {
"id": 71696,
"firstName": "Happy",
"lastName": "SupportAgent",
"email": "foo@bar.com",
"type": "user"
},
"createdAt": "2015-11-17T19:04:48Z",
"modifiedAt": "2015-11-17T19:04:48Z",
"closedAt": "2015-11-17T19:06:32Z",
"closedBy": {
"id": 80115,
"firstName": "Happy",
"lastName": "Pharmacist",
"email": "bar@foo.com",
"type": "user"
},
"source": {
"type": "web",
"via": "user"
},
"cc": null,
"bcc": null,
"tags": null,
"threads": [
{
"id": 361428502,
"assignedTo": null,
"status": "closed",
"createdAt": "2015-11-17T19:06:32Z",
"createdBy": {
"id": 80115,
"firstName": "Happy",
"lastName": "Pharmacist",
"email": "bar@foo.com",
"type": "user"
},
"source": {
"type": "api",
"via": "user"
},
"actionType": null,
"actionSourceId": 0,
"fromMailbox": null,
"type": "message",
"state": "published",
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"type": "customer"
},
"body": "Message 2",
"to": null,
"cc": null,
"bcc": null,
"attachments": null
},
{
"id": 361425886,
"assignedTo": null,
"status": "closed",
"createdAt": "2015-11-17T19:04:48Z",
"createdBy": {
"id": 71696,
"firstName": "Happy",
"lastName": "SupportAgent",
"email": "foo@bar.com",
"type": "user"
},
"source": {
"type": "web",
"via": "user"
},
"actionType": null,
"actionSourceId": 0,
"fromMailbox": null,
"type": "message",
"state": "published",
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"type": "customer"
},
"body": "Message 1",
"to": null,
"cc": null,
"bcc": null,
"attachments": null
}
]
}
}
Raw
2_curl_get_response.json
# curl -u 123ABC:FOO https://api.helpscout.net/v1/conversations/139956116.json
{
"item": {
"id": 139960307,
"type": "email",
"folderId": 504966,
"isDraft": false,
"number": 2934,
"owner": null,
"mailbox": {
"id": 45263,
"name": "Dev Inbox"
},
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"phone": null,
"type": "customer"
},
"threadCount": 2,
"status": "closed",
"subject": "Test Conversation",
"preview": "Message 2",
"createdBy": {
"id": 71696,
"firstName": "Happy",
"lastName": "SupportAgent",
"email": "foo@bar.com",
"phone": null,
"type": "user"
},
"createdAt": "2015-11-17T19:04:48Z",
"modifiedAt": "2015-11-17T19:06:32Z",
"closedAt": "2015-11-17T19:06:32Z",
"closedBy": {
"id": 80115,
"firstName": "Happy",
"lastName": "Pharmacist",
"email": "bar@foo.com",
"phone": null,
"type": "user"
},
"source": {
"type": "web",
"via": "user"
},
"cc": [],
"bcc": [],
"tags": null,
"threads": [
{
"id": 361428502,
"type": "message",
"assignedTo": null,
"status": "closed",
"createdAt": "2015-11-17T19:06:32Z",
"openedAt": null,
"createdBy": {
"id": 80115,
"firstName": "Happy",
"lastName": "Pharmacist",
"email": "bar@foo.com",
"phone": null,
"type": "user"
},
"source": {
"type": "api",
"via": "user"
},
"actionType": null,
"actionSourceId": null,
"fromMailbox": null,
"state": "published",
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"phone": null,
"type": "customer"
},
"body": "Message 2",
"to": null,
"cc": [],
"bcc": [],
"attachments": null,
"savedReplyId": null,
"createdByCustomer": false
},
{
"id": 361425886,
"type": "message",
"assignedTo": null,
"status": "closed",
"createdAt": "2015-11-17T19:04:48Z",
"openedAt": null,
"createdBy": {
"id": 71696,
"firstName": "Happy",
"lastName": "SupportAgent",
"email": "foo@bar.com",
"phone": null,
"type": "user"
},
"source": {
"type": "web",
"via": "user"
},
"actionType": null,
"actionSourceId": null,
"fromMailbox": null,
"state": "published",
"customer": {
"id": 53737120,
"firstName": "Uncle",
"lastName": "Jesse",
"email": "1ansv69@blackhole.czops.net",
"phone": null,
"type": "customer"
},
"body": "Message 1",
"to": null,
"cc": [],
"bcc": [],
"attachments": null,
"savedReplyId": 0,
"createdByCustomer": false
}
]
}
}
}
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