Custom Roles for WooCommerce: Fulfilment Operator & Store Operator

woocommerce_custom_roles.php

function wccr_add_roles_snippet() {

	// Uncomment these "Remove" lines ONCE if you change capabilities below and need to refresh the roles.
	// remove_role( 'fulfilment_operator' );
	// remove_role( 'store_operator' );

	// 1. Fulfilment Operator
	add_role(
		'fulfilment_operator',
		__( 'Fulfilment Operator', 'woocommerce' ),
		array(
			'read'                       => true,
			'manage_woocommerce'         => false,
			'view_woocommerce_reports'   => false,
			
			// Order Capabilities
			'edit_shop_order'            => true,
			'read_shop_order'            => true,
			'edit_shop_orders'           => true,
			'edit_others_shop_orders'    => true,
			'publish_shop_orders'        => true,
			'read_private_shop_orders'   => true,
			'delete_shop_orders'         => true,
			'delete_others_shop_orders'  => true,
			'delete_private_shop_orders' => true,
		)
	);

	// 2. Store Operator
	add_role(
		'store_operator',
		__( 'Store Operator', 'woocommerce' ),
		array(
			'read'                       => true,
			'manage_woocommerce'         => false,
			'view_woocommerce_reports'   => true,
			'upload_files'               => true,
			
			// Order Capabilities
			'edit_shop_order'            => true,
			'read_shop_order'            => true,
			'edit_shop_orders'           => true,
			'edit_others_shop_orders'    => true,
			'publish_shop_orders'        => true,
			'read_private_shop_orders'   => true,
			'delete_shop_orders'         => true,
			'delete_others_shop_orders'  => true,
			'delete_private_shop_orders' => true,

			// Product Capabilities
			'edit_product'               => true,
			'read_product'               => true,
			'delete_product'             => true,
			'edit_products'              => true,
			'edit_others_products'       => true,
			'publish_products'           => true,
			'read_private_products'      => true,
			'delete_products'            => true,
			'delete_private_products'    => true,
			'delete_others_products'     => true,
			'edit_published_products'    => true,
			'delete_published_products'  => true,
			
			// Term Capabilities
			'manage_product_terms'       => true,
			'edit_product_terms'         => true,
			'delete_product_terms'       => true,
			'assign_product_terms'       => true,
		)
	);
}

add_action( 'init', 'wccr_add_roles_snippet' );

/**
 * Grant admin access to custom roles.
 */
function wccr_grant_admin_access_snippet( $prevent ) {
	if ( current_user_can( 'fulfilment_operator' ) || current_user_can( 'store_operator' ) ) {
		return false;
	}
	return $prevent;
}
add_filter( 'woocommerce_prevent_admin_access', 'wccr_grant_admin_access_snippet' );
add_filter( 'woocommerce_disable_admin_bar', 'wccr_grant_admin_access_snippet' );

function wccr_remove_menu_items_snippet() {
	if ( current_user_can( 'fulfilment_operator' ) || current_user_can( 'store_operator' ) ) {
		// Remove "Home" (Analytics/Overview)
		remove_submenu_page( 'woocommerce', 'wc-admin' );
	}
}
add_action( 'admin_menu', 'wccr_remove_menu_items_snippet', 99 );