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Created July 23, 2025 05:00
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Antiviruses False-Positives Report Emails
Raw
av-vendors-contact.md
Engine Contact
360 kefu@360.cn
Abusix support@abusix.com, https://lookup.abusix.com/
Acronis virustotal-falsepositive@acronis.com
ADMINUSLabs info@adminuslabs.net, samples@adminus.net, falsepositive@adminuslabs.net
AegisLab support@aegislab.com
Ahnlab e-support@ahnlab.com, samples@ahnlab.com
AILabs (Monitorapp) aicc@monitorapp.com
Alibaba virustotal@list.alibaba-inc.com
AliCloud antivirus@alibabacloud.com
AlienVault otx-support@alienvault.com
AlphaMountain support@alphamountain.ai
AlphaSOC virustotal@alphasoc.com
Alyac (Estsoft) esrc@estsecurity.com
Antivir (Avira) https://www.avira.com/en/analysis/submit-url
Antiy avlsdk_support@antiy.cn
Arcabit vt.fp@arcabit.pl
ArcSight Threat Intelligence virustotalsupport@opentext.com
AutoShun info@autoshun.org
Avast DL-Virus@gendigital.com
AVG http://www.avg.com/submit-sample http://www.avg.com/us-en/whitelist
Baidu bav@baidu.com, gaoyingchun@baidu.com
BitDefender virus_submission@bitdefender.com
BforeAi https://bfore.ai/support
Bkav fpreport@bkav.com, bkav@bkav.com
Certego https://www.certego.net/en/contatti/
Chong Lua Dao info@chongluadao.vn
CINS Army (Sentinel IPS) http://cinsscore.com/#contact
ClamAV http://www.clamav.net/reports/fp
Clean-MX abuse@clean-mx.de
Cluster25 threatintel@cluster25.io
CMC PSIRT@cmccybersecurity.com
CRDF https://threatcenter.crdf.fr/false_positive.html
Criminal IP (AI Spera) support@aispera.com
CrowdStrike VTscanner@crowdstrike.com
CSIS Security Group. abuse-reporting@csis.com
CyanSecurity virustotal@cyansecurity.com
Cybereason vt-feedback@cybereason.com
Cyble cyblevt_patnership@cyble.com
Cylance cylancefilesubmit@blackberry.com
Cynet soc@cynet.com
CyRadar virustotal@cyradar.com
Deep Instinct vt-fps-requests@deepinstinct.com
DNS8 dns8@layer8.pt
DrWeb vms@drweb.com
eGambit (Tehtris) https://tehtris.com/egambit_fp.php virus@tehtris.com
Elastic Elastic False Positive Submission Form , https://discuss.elastic.co/t/submitting-false-positives/232322
Emsisoft submit@emsisoft.com or fp@emsisoft.com (false positives) https://www.emsisoft.com/en/support/contact/
Ermes support-vt@ermes.company
ESET https://support.eset.com/kb141/?page=content&id=SOLN141
FireEye virustotal@fireeye.com
F-Prot viruslab@f-prot.com
F-Secure/WithSecure spyware-samples@f-secure.com, vsamples@f-secure.com
Forcepoint ThreatSeeker reviewmysite@forcepoint.com
Fortinet https://www.fortiguard.com/faq/classificationdispute http://www.fortinet.com/support/contact_support.html
GData https://www.gdata.de/help/en/general/GeneralInformation/submitFileAppURL/
Google (File Scanner) google-at-virustotal@google.com
Google Safe Browsing (URL/Netloc Scanner) https://safebrowsing.google.com/safebrowsing/report_error/?hl=en
GreenSnow https://greensnow.co/contact
Gridinsoft virus@gridinsoft.com
Hacksoft virus@hacksoft.com.pe
Hauri viruslab@hauri.co.kr
Heimdal report-vt@heimdalsecurity.com
Hunt.io Intelligence k.lo@hunt.io
Huorong seclab@huorong.cn
Hoplite Industries vt-info@hopliteindustries.com
Ikarus fp@ikarus.at
IPsum https://github.com/stamparm/ipsum
Jiangmin support@jiangmin.com, shaojia@jiangmin.com
K7 reportfp@labs.k7computing.com, k7viruslab@labs.k7computing.com
Kaspersky newvirus@kaspersky.com
Kingsoft ti@mingting.cn
Lionic https://www.lionic.com/reportfp/ support@lionic.com
Lumu vt@lumu.io
Malbeacon vtreport@malbeacon.com
Malwarebytes https://forums.malwarebytes.com/forum/122-false-positives/
Malwares.com (Saint Security) kog@stsc.com
MalwareURL team@malwareurl.com
CTX (SaintSecurity) root@malwares.com
MaxSecure tech@maxpcsecure.com
McAfee https://www.mcafee.com/support/s/article/000001921?language=en_US, virus_research@mcafee.com
Microsoft https://www.microsoft.com/en-us/wdsi/filesubmission
Microworld samples@escanav.com
NANO http://www.nanoav.ru/index.php?option=com_content&view=article&id=15&Itemid=83&lang=en false@nanoav.ru
Netcraft https://report.netcraft.com/report/mistake
Inca (previous nProtect) virus_info@inca.co.kr
Palo Alto https://live.paloaltonetworks.com/t5/virustotal/bd-p/VirusTotal_Discussions vt-pan-false-positive@paloaltonetworks.com
Panda falsepositives@pandasecurity.com, virussamples@pandasecurity.com
Phishing Database https://github.com/Phishing-Database/Phishing.Database#reporting-issues
PhishLabs info@phishlabs.com
Prebytes https://www.support.prebytes.com/helpcenter/removals/
Qihoo360 support@360safe.com
QuickHeal viruslab@quickheal.com
Quttera support@quttera.com
Rising fp@rising.com.cn
SafeToOpen virustotal@safetoopen.com
Sansec eComscan support@sansec.io
Sangfor virustotal@sangfor.com.cn
Scumware.org https://www.scumware.org/removals.php
SecureAge https://www.secureaplus.com/features/antivirus/report-false-positive/
Seclookup info@seclookup.com
Segasec support@segasec.com
Sentinel One report@sentinelone.com
SkyHigh gatewayantimalwarefpsubmission@skyhighsecurity.com, virus_research_gateway@avertlabs.com
SOCRadar vt@socradar.io
Sophos https://support.sophos.com/ samples@sophos.com
Spamhaus https://www.spamhaus.org/dbl/removal/form/
Sucuri soc@sucuri.net
Symantec https://symsubmit.symantec.com/submit/false_positive https://knowledge.broadcom.com/external/article/173729/how-to-submit-false-positives-on-content.html
Tencent TAVfp@tencent.com
TheHacker virus@hacksoft.com.pe , falsopositivo@hacksoft.com.pe
Trapmine fp@trapmine.com
Trellix datasubmission@trellix.com
TrendMicro https://www.trendmicro.com/en_us/about/legal/detection-reevaluation.html, virus@trendmicro.com, virus_doctor@trendmicro.com
Trustwave https://support.trustwave.com/virustotal-detection-review/
Trustlook bd@trustlook.com
Underworld post@helsecert.no
URLQuery contact@urlquery.net
Varist support@varist.com , virus@avsubmit.com
VBA32 feedback@anti-virus.by
Viettel Threat Intelligence cyberthreat@viettel.com.vn
Vipre productsupport@vipre.com
VirIT virustotal@viritpro.com
VirusDie partners@virusdie.com
Webroot https://www.webroot.com/us/en/business/support/vendor-dispute-contact-us
WithSecure/F-Secure spyware-samples@f-secure.com, vsamples@f-secure.com
Xcitium Verdict Cloud (Comodo) support@xcitium.com
Yomi yomi-false-positives@yoroi.company
Yandex yandex-antivir@support.yandex.ru
Yandex Safebrowsing sbapi@support.yandex.ru
Zillya support@zillya.com
ZoneAlarm zonealarm_VT_reports@checkpoint.com
Zoner false@zonerantivirus.com
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