- Account Opening & KYC (Know Your Customer)
- Create Account → Open checking, savings, or loan accounts
- Create Form Submission → KYC/AML questionnaires
- Upload File/Create Asset → ID documents, proof of address
- Create Extraction Task → OCR on identity documents
- Create Data Source Query → Pull credit bureau data, sanctions lists, PEP screening
- Create Moderation Report → Flag high-risk customers
- Complete Workflow Step → Multi-level approval for high-value accounts
- Send Transactional Email → Welcome kit, account details
- Loan Origination & Underwriting
- Create Form Submission → Loan application intake
- Upload File → Pay stubs, tax returns, bank statements
- Create Data Source Query → Credit scores, DTI calculations, property appraisals
- Create Thread/Assign Task → Route to underwriter
- Create Note → Underwriter decision notes
- Complete Workflow Step → Tiered approval (auto → junior → senior → committee)
- Generate Content → Produce loan documents, disclosures
- Create Calendar Event → Schedule closing
- Create Commerce Payment → Disburse loan funds
- Wire Transfer & Payment Processing
- Create Transaction/Create Commerce Payment → Initiate transfer
- Create Moderation Report → Fraud screening, OFAC check
- Complete Workflow Step → Dual-control approval for large amounts
- Send Message → Confirmation to sender/recipient
- Get Activity Logs → Audit trail for compliance
- Create Scheduled Message → Payment status notifications
- Fraud Detection & Investigation
- Create Moderation Report → Flag suspicious transactions
- Search Accounts By Threat Signature → Pattern matching
- Find Correlated Threat Signatures → Link related fraud attempts
- Create Thread → Case management
- Create Note/Create Comment → Investigation documentation
- Archive Calls (Batch) → Store recorded customer calls
- Transcribe Audio → Convert call recordings to searchable text
- Update Subject Status → Case resolution
- Suspend User → Freeze compromised accounts
- Customer Service & Dispute Resolution
- Create Conversation → Support ticket intake
- Get Conversation History → View past interactions
- Create Assistant → AI chatbot for balance inquiries, FAQs
- Create Thread And Run → Escalate to human agent
- Create Form Submission → Dispute claim (Reg E/chargebacks)
- Create Calendar Event → Schedule callback
- Create Commerce Payment → Provisional credit issuance
- Send Transactional Email → Resolution letter
- Credit Card Management
- Create Account → New card issuance
- Update Account → Credit limit changes
- Create Scheduled Message → Payment due reminders
- List Transactions/Get Activity Logs → Statement generation
- Create Commerce Payment → Rewards redemption, cashback
- Create Moderation Report → Disputed transaction
- Suspend User → Lost/stolen card block
- Create User → Add authorized user
- Mortgage Servicing
- List Subscriptions → Active loan portfolio
- Create Scheduled Message → Payment reminders, escrow notices
- Create Form Submission → Modification/forbearance requests
- Upload File → Hardship documentation
- Complete Workflow Step → Loss mitigation review
- Update Subscription → Rate adjustments, term modifications
- Create Commerce Payment → Escrow disbursements (taxes, insurance)
- Generate Content → Annual statements, 1098 forms
- Regulatory Reporting & Compliance
- Get Workspace Audit Logs → SOX compliance, examiner requests
- List Activity Logs → BSA/AML transaction monitoring
- Create Report/Get Daily Report → CTR, SAR filings
- Archive Records (Batch) → 7-year retention requirements
- List File Revisions → Document change tracking
- Export SBOM → Vendor risk assessments
- Get Analytics Usage → Fair lending analysis (HMDA)
- Treasury & Cash Management (Commercial)
- Create API Key → Client system integrations
- Create Webhook → Real-time balance notifications
- Create Data Source Query → Liquidity position reporting
- Batch Update Cell Values → Cash pooling reconciliation
- Create Scheduled Message → End-of-day sweep notifications
- Get Quality Of Service Metrics → SLA monitoring
- Employee & Branch Operations
- Add Member To Organization → Onboard tellers, loan officers
- Set User Permissions → Role-based access (teller limits, override authority)
- Create Authentication Session → Secure workstation login
- Get Activity Logs → Employee transaction audit
- Create Calendar Event → Branch scheduling
- List Workspace Members → Branch staffing reports
- Invalidate User Session → Terminate access for departing employees
- Wealth Management & Advisory
- Create Portfolio/Create Collection → Investment account setup
- Create Calendar Event → Client review meetings
- Generate Content → Investment policy statements
- Create Embeddings/Search → Research document retrieval
- Create Note → Meeting notes, suitability documentation
- Get Analytics Usage → Portfolio performance reporting
- Create Draft → Proposal generation
- Digital Banking & Mobile
- Create OAuth Token → Third-party app connections (Plaid, aggregators)
- Create Device → Register mobile device for push notifications
- Set User Presence → Online/offline status
- Create Authentication Session → Biometric login
- Send Message → Transaction alerts
- Create Reminder → Bill pay scheduling