animyeboah/mid-server.md

Last active April 16, 2019 21:14

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MID Server

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mid-server.md

MID server setup and configuration

ITOM > ITOM Guided Setup

Create MID server user with role mid_server
Download file
Extract "agent" folder to /ServiceNow/

Configure wrapper-oveverride.conf or via installer with naming conventions

Name: Dev_XX
Display Name: SN MID Dev_XX

Configure wrapper.conf

# Description of the service
wrapper.description=Running on https://<<intanceName>.service-now.com

Launch MID server

Windows service configuration

Check description, and run status
Make sure that MID server runs as deidcated user (e.g. AD user), not "Local System"

Validate in ServiceNow

Find server in MID Servers > Server and validate

Uninstalling

Run uninstall command from bin folder
If uninstall fails, seacrh registry for remaining entries (by mid server name) and delete

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