After reading the articles above, create a gist on Github and reflect (4-6 sentences) on the following prompts.
What role does empathy play in your life and how has it helped you?
Empathy plays a major role in my life because I believe it is very important to being a good human being. It has helped me with my customer service positions greatly because it allows me to be a better listener. It has also helped me significantly in my personal and spiritual journey. Empathy allows me to stop the harsh judgement on it's tracks, and instead, attempt to understand from a different perspective. And sometimes, it simply allows me to accept how people, things, or situations are. That part has been inmensely helpful when dealing with things that are out of my control.
How does empathy help you build better software?